Business Support Officer

Job No: PSC2222583
Location: Parkes

  • Play an important role in supporting the delivery of key Council services by ensuring administrative processes, financial tasks and customer requests are managed efficiently and in line with relevant policies, procedures and service standards.
  • Be part of a collaborative and supportive team environment that values professionalism, continuous improvement and opportunities to enhance service delivery for both internal and external customers.

About the Opportunity

This is a rewarding opportunity to join the Operations and Infrastructure Directorates as an Business Support Officer. In this role, you will provide high-level administrative and executive support to Directors, Executive Managers, Managers and Supervisors, helping to ensure the smooth and efficient day-to-day operation of the Directorate. 

This position is suited to someone who is customer-focused, detail-oriented and able to manage a diverse range of administrative responsibilities. You will play an important role in supporting financial administration, customer request management, record keeping, reporting and committee business processes, while delivering responsive service to both internal and external customers. Working as part of a collaborative team, you will also contribute to continuous improvement initiatives and help promote Council’s professional and courteous service standards. 

Further information on the role accountabilities is contained in the Business Support Officer Position Description.

About You

The successful applicant will require strong interest in financial management, asset accounting and attention to detail and analytical thinking. 

To be successful in this role, you will possess:

  • Certificate III in Business Administration or related discipline
  • Excellent standard of IT literacy and advanced computer and software skills, including proficiency in Microsoft 365 applications, and IT based communication systems.
  • Demonstrated customer service skills with the ability to communicate in a tactful, professional, courteous and efficient manner.
  • Excellent written and verbal communication skills and interpersonal skills
  • Ability to work collaboratively within a team environment.
  • Current and maintained NSW Drivers Licence

It will be highly desirable if you possess any of the following:

  • Minimum of two (2) years experience
  • Ability to type efficiently with a high level of accuracy

Benefits

The appointment will be in accordance with the Local Government (State) Award and Parkes Shire Council's policies and conditions of employment. 

The role has been evaluated as being within Grade 9 of Council's salary structure with a commencing salary of $67,412.02 per annum.  The commencing salary to be determined upon the qualifications, skills and experience of the successful candidate and also includes super and salary packaging options to increase your take-home pay. 

Benefits of working at Council include:

  • 35 hour working week and a fortnightly rostered day off (RDO)
  • Four weeks Annual Leave per year
  • Access to Long Service Leave after five years
  • Access to salary packaging options through Salary Packaging Australia (SPA)
  • Wellness Programs and Health and Wellbeing initiatives including two (2) Health and Wellness days off per year.
  • Employee Assistance Program (EAP)
  • Flexible working arrangements available
  • Relocation assistance includes 40% reimbursement of removalist costs upon commencement and a further 40% reimbursement after 18 months of service. 
  • Relaxed regional lifestyle
  • Work/Life balance
  • And more!

In addition, we value work-life balance and offer opportunities for training and professional development.  We encourage and support our employees in further developing their knowledge, skills, and capabilities through tuition fee support and study days for employees studying towards tertiary or vocational qualifications.

Parkes Shire Council is an Equal Opportunity Employer that fosters diversity, equity, and inclusion. We welcome candidates from diverse backgrounds and experiences, as we believe in building an inclusive work environment that reflects the community we serve.

About Parkes Shire Council

Since its establishment in January 1981, Parkes Shire Council has earned a reputation as an innovative, progressive organisation with a proven ability to deliver outstanding outcomes for our community.  As a two-time winner of the AR Bluett Memorial Award - the state's oldest and most prestigious local government award - we take pride in our culture of continuous improvement and excellence.

Embracing a LEAN philosophy across our organisation and operations, we're constantly looking at how we can do things better in order to maximise the value we deliver.  We are committed to developing and retaining a skilled, energetic and professional workforce to ensure that we continue to provide the best possible services, facilities and infrastructure to our community. 

We strive to provide a flexible, safe and inclusive work environment for our people, and are proud to have achieved formal accreditation under ISO 45001, the internationally recognised standard in Occupational Health and Safety.

If you're seeking a challenging and rewarding career, a range of lifestyle benefits, and an opportunity to contribute to a high-performing organisation, then we're the right place for you.

For more information, please visit our website: www.parkes.nsw.gov.au

Ready to Apply?

If you're ready to make a meaningful impact and join a team that values safety, innovation, and community, we'd love to hear from you. Apply Now!

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Privacy Acknowledgment

Parkes Shire Council is collecting your personal information as part of the recruitment process. The information is collected under the Privacy and Personal Information Protection Act 1998 (NSW) and the Health Records and Information Privacy Act 2002 (NSW).

Some of the information is required by law, if you choose not to provide it Council may be unable to proceed with your application. The information you provide will be used to assess your suitability for employment and may be shared with relevant staff involved in the recruitment process. Your information will be stored securely in our corporate recruitment software system, and will not be disclosed except as permitted by law or, where notice has been given or consent has been obtained.

You have a right to access and correct your personal information held by Council. Requests can be made by contacting Council via our email address Council@parkes.nsw.gov.au.

For more information on how Council collects and uses personal information please see the Privacy Statement on our website.


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About the Parkes Region

The Parkes Region is a great place to live and raise a family with affordable housing and lifestyle properties, diverse employment opportunities, modern health services, quality educational facilities, a strong sporting culture and first-class community facilities.